One-on-one coaching for everyday people — phones, computers, scams, passwords, smart gadgets, all of it. Plain English, your own pace, no judgement.
"My phone update broke everything and I didn't know who to ask."
"I got an email that looked off — was it a scam?"
"I just want someone to explain it without making me feel dumb."
15 minutes, no pressure. Tell me what's been tripping you up.
One issue or an ongoing series — whatever actually helps, at a pace that suits you.
Video call (or in person around Auckland), screen-shared, step by step, no jargon.
Settings, updates, storage, apps that stopped making sense.
Getting organised, backups, printers that fight you.
Spotting fake emails and texts, passwords, staying safe without the fear.
Wi-Fi, smart speakers, cameras, streaming boxes — set up properly.
Finding old photos, sharing safely, video calls with family.
If it plugs in or has a login, we can probably sort it out together.
I've spent 20+ years in IT and cybersecurity — including helping build a security operations team from the ground up. These days I spend my working life keeping networks safe.
SecurityCrazy is the other side of that: sitting down with everyday people, one at a time, and explaining tech the way I wish someone had explained it to me — patiently, without acronyms, and without making anyone feel behind.
I'm also a parent, so "can you just show me on my phone" is a sentence I hear at home too.
Every relationship starts with a free 15-minute chat — no strings attached. If it's a good fit, we'll agree on straightforward per-session pricing before anything's booked. No surprise invoices.
Book your free 15-minute chatNo — that's the whole point. Start from wherever you actually are.
Video call by default (I'll talk you through joining, no stress). In-person sessions around Auckland can be arranged.
Totally fine — plenty of people book a single session to sort one specific issue.
Yes — I won't ask for passwords over email or text, and anything sensitive stays between us.